What Wikipedia can’t tell you about Business Sabotage!

House Builder Sabotaged by their own staff!

Last week my wife, my son & I were in a certain house developers sales office enquiring about new houses and the development in general. I won’t mention which developer it was but here’s the situation we found ourselves in…

New System!

Customer Service Satisfaction

It’s finally here. The launch of our great new system which integrates all our enquiries, estimating, purchase orders, delivery notes & invoices all in one place… “why should we care” I hear you shout…. well this all means we can concentrate harder on provide the exceptional service we love providing you with.

Customer Spotlight – M Weatherley & Son

M Weatherley & Sons

This month we’re taking a look at Northampton based M Weatherley & Son. M. Weatherley & Sons are a small, family run firm with over 40 years experience providing high quality work for customers. Their aim is to provide you with the type of service that they’d be delighted with in their own homes. Their team […]

Passing a Job on Press

Passing a job on press

Or Press Passing as it’s known. It’s the method of checking a job while it’s being printed. We do this to ensure tight control to the job in hand – usually only done for large runs or brand specific/complicated pieces, either ourselves or the customer would check the following things.

What IS all the difference between prices…?

So you’ve been searching for the best quote you can find (naughty naughty, you shouldn’t be doing this… read here why!). You’ve got all these prices in from different printers and wondered why they’re so varied…! Well lets use a car analogy to try to help ease the explanation. A car is a car right? […]

Do YOU do cheap?…

… It still surprises me that ‘cheap’ is a term most businesses aspire to when they describe themselves. In research and reading throughout my day – I’m constantly reading about business owners who put lines such as ‘if you want cheap web design, come to us’ or how about ‘cheap print’? In business. If you […]